Support & Service Options
Welcome To Support Central
World Class Service & Support is Just a Call or Email Away.
Everybody needs a little help sometimes. With HomeSeer, you can get support just the way you want it.
Upgrading to HS4?
What Do You Need Help With Today?
Resources
Documentation
Manuals & Quick-Start Guides
Software
HS4 Software
- HS4 & HS4PRO
Online Help Files | Quick Start Guide
HS3 Software
- HS3 & HS3PRO Smart Home Software
Online Help Files | Quick-Start Guide - HS3-Pi3 Smart Home Software for Raspberry Pi
Quick-Start Guide - HS3Touch Touchscreen Designer for HS3
Online Help Files - Z-Tool+ Z-Wave Network Setup App
Manual - Z-Flash Z-Wave Firmware Updater
Online Help Files - Z-Seer+ Z-Wave Diagnostics Software
Online Help Files
Smart Hubs
HS4 Powered Hubs
- HomeTroller Pi Smart Home Hub
Quick Start Guide - HomeTroller Plus Smart Home Hub
Quick Start Guide - HomeTroller PRO Smart Home Hub
Quick Start Guide
HS3 Powered Hubs
- HomeTroller Zee S2 Smart Home Hub
Quick-Start Guide - HomeTroller SEL Smart Home Hub
Quick-Start Guide - HomeTroller S6 Smart Home Hub
Quick-Start Guide
Z-Wave Interfaces
Lighting
- HS-WX300 Dimmer & Switch
Manual | SmartThings Device Handlers - HS-WD200+ Dimmer
Manual | SmartThings Device Handlers - HS-WS200+ Switch
Manual | SmartThings Device Handlers - HS-FC200+ Fan Controller Switch
Manual | SmartThings Device Handlers - HS-WA100+ Companion (Add on)
Manual
Sensors
- HS-DS100+ Door / Window Sensor
Manual - HS-FLS100+ Floodlight Sensor
Manual | SmartThings Device Handlers | Hubitat Driver - HS-FS100-L Indicator Light Sensor
Manual | SmartThings Device Handlers - HS-FS100-W Perimeter Water Sensor
Manual | SmartThings Device Handlers - HS-MS100+ Motion Sensor
Manual | SmartThings Device Handlers - HS-LS100+ Leak Sensor
Manual | SmartThings Device Handlers - HSM200 Multi-Sensor
Manual | SmartThings Device Handlers
Cameras
Other
Software Licensing Issues
Lost or Forgotten License Codes
Use the form below to receive an email with the complete list of license codes for your HomeSeer software & plugins.
License Transfers & Other Issues
HomeSeer software licenses may be transferred from one user to another for a small fee ($30). If you’d like to do this, you can start the process by sending an email to [email protected]. For all other licensing issues including activation problems, licensing errors, or problems with trial licenses, send an email to [email protected].
